Your Privacy Matters
We believe privacy policies should be clear, honest, and maybe even a little enjoyable to read. Explore how we handle your data.
Quick Answers
The important stuff at a glance
Data Journeys
See exactly what happens to your information
Your Booking
What happens when you book with us
You enter your details
Name, email, and preferred time
Confirmation email
We send you a confirmation with all details
Securely stored
Your booking is saved on our EU servers
Kept for 12 months
After your booking, we keep records for accounting
Automatically deleted
Or anytime on your request
Your Waitlist Entry
How we handle your waitlist signup
You join the waitlist
With your name and email address
Welcome email
Confirming you're on the list
We notify you
When spots become available
You're in control
Unsubscribe anytime with one click
Your Message
When you contact us
You send a message
Through our contact form
We receive it
Securely delivered to our team
We respond
As soon as we can
Conversation archived
Kept only as long as needed
Cookies & Tracking
Spoiler: We keep it minimal
No tracking cookies
We don't use Google Analytics or similar
Privacy-friendly analytics
We use our own self-hosted Gutsy Bites Analytics - completely cookieless
Self-hosted in Germany
Our analytics runs on our own servers, not third-party services
Hashed identifiers only
For fraud protection we use anonymized hashes, never your real IP address
Essential only
Only technical cookies if you log in as admin
No consent banner needed
Because we respect your privacy by default
Your Orders
How we handle purchase data
You place an order
Name, email, and chosen products
Discounts applied
Promo codes or referral discounts are recorded with your order
Invoice generated
A proper invoice with your billing details
Securely stored
Order data encrypted on EU servers
Secure order access
You can view your orders via a time-limited link sent to your email
Retained for 10 years
Invoices must be kept for tax compliance
Referral Program
How we handle your referral data
You receive a code
After your purchase, you get a personal referral code
You share with friends
Your code is linked only to your customer ID, not shared with friends
Friend uses code
When a friend uses your code, we link the referral for discounts
You are eligable for a discount
Discount is added to your account for future purchases within the valid period
Manual approval
All referral discounts require our review and approval
Your Rights
You're always in control
Right to Access
See all data we have about you
Right to Rectification
Correct any inaccurate information
Right to Erasure
Request complete deletion
Right to Portability
Get your data in a standard format
Right to Object
Stop specific processing
Right to Complain
Contact supervisory authority